Privacy policy.
Last reviewed:
This notice covers information shared through driovclothing.com and related inquiry correspondence.
Who handles your information
DRIOV Clothing is operated by 厦门逐欧未服饰有限公司, trading as Driov Clothing Co. Ltd.. This company is responsible for the inquiry information described here.
Registered address: Room 219-3, No. 10 Hengsheng Road, Houxi Town, Xiamen, Fujian 361000, China. Our garment business is based in Quanzhou, Fujian, China.
Contact sales@driovclothing.com for questions or requests about your information.
What you share with us
The form asks for your name and email address, and a project description if you have not selected a style. You may also provide your company, country, Phone / WhatsApp number, estimated total quantity, chosen garments and colors, customization route, decoration preferences and other project details. Artwork and specifications you send during follow-up become part of that correspondence.
We use these details to understand your requirements, prepare a response and discuss samples, quotations and orders. We also handle the technical information needed to protect the form and resolve delivery problems. Where applicable, this processing is based on your request before a contract, our legitimate interests in responding to business inquiries and protecting the service, or obligations connected with agreed work.
Selections saved in your browser
Your selected styles, garment and color choices, and decoration preferences are saved on your device so they remain available as you move between pages. An older saved list may also contain quantities or notes entered in a previous version of the form. You can remove styles; clearing this site's browser data removes the saved list and preferences.
Your current contact details, estimated total quantity and project message are not saved by this website in browser storage. They remain in the open form while you prepare your inquiry. If you download a summary, that copy is saved on your device.
To prevent repeat submissions, we keep a request identifier, a fingerprint of the inquiry and its submission status on your device for up to seven days. The fingerprint is a one-way digest; this record does not contain your contact details or message. It helps us recognize an unchanged retry after a refresh or delivery interruption.
Sending your inquiry
When you choose “Send inquiry”, Cloudflare handles and verifies the submission. Brevo forwards it to our Zoho business mailbox and attempts to send a confirmation to the email address you provided. These providers process the information needed for their part of the service so our team can respond.
A successful submission means the email service accepted the inquiry for delivery. It does not confirm that an email reached an inbox. If the confirmation email cannot be accepted, the page tells you so without asking you to submit the business inquiry again.
We keep delivery references, provider message identifiers, hashed request fingerprints and delivery states in Cloudflare to prevent duplicate emails and investigate interrupted submissions. These records are used for up to 30 days and expired entries are removed during subsequent submission processing. They do not contain the inquiry message or the original email address or IP address. Short-lived hashed rate-limit records help protect the form against abuse.
Verification and service providers
Cloudflare Turnstile helps prevent automated submissions and processes browser and network information for that check. You can read the privacy information provided by Cloudflare, Brevo and Zoho.
Your copies and submitted information
Removing your selected styles or clearing browser data does not remove emails already sent or copies you downloaded. Contact us if you need to correct information you submitted or ask about its handling. Include your inquiry reference when available.
External contact links
Email and WhatsApp links open those services. Any message you choose to send is handled by the service you use.
Cookies and optional analytics
Essential browser storage supports your selected styles, inquiry delivery and privacy choices. You can accept or reject optional analytics, or choose your preference in . Rejecting analytics does not prevent browsing products or sending an inquiry.
Only after you allow Analytics do we load Google Tag Manager and Google Analytics 4. They help us understand page visits and whether visitors start or submit an inquiry, or choose an email, WhatsApp or quote link. Analytics may process browser and device information, approximate location and pseudonymous identifiers. We do not send your name, email address, phone number, inquiry text or inquiry reference as analytics event data. Page URLs sent by our integration exclude query strings and fragments.
Your privacy choice is saved on this device for up to 180 days. You can change or withdraw it through Cookie settings in the footer. Withdrawal stops new analytics tracking and does not remove data already received by Google. When analytics is allowed, a local one-way record prevents the same inquiry conversion being counted again for seven days. We do not enable advertising measurement or personalized advertising. See Google's privacy policy for information about its processing.
How long business inquiries are kept
Inquiries that do not develop into an active customer project are kept for no more than three years after the last meaningful exchange. Records for agreed work may need to be kept for the business relationship and for applicable accounting, legal or dispute-handling requirements. Records are removed or anonymized when they are no longer needed. Provider security and delivery logs have their own retention schedules. This business-record policy does not extend the life of local test files.
Your requests and choices
Depending on the law that applies, you may request access, correction, deletion or a portable copy of your information, or ask us to restrict or object to its use. Contact sales@driovclothing.com with your inquiry reference, if you have one, so we can identify the record and review your request. You may also contact the relevant data-protection authority with a complaint.
Clearing browser data does not delete correspondence already sent or copies you downloaded. You can contact us by email instead of submitting the website form.
International handling
Our team is in China. Business correspondence and, if you permit it, analytics information may also be processed in countries where the relevant service providers operate. Information is shared with those providers for the service being used.
We update this notice when the website's data handling changes.